Commuters will now experience an improved journey through one of London’s landmark stations after a new station entrance was opened today as part of Fenchurch Street’s £4m upgrade.
The new entrance, on Cooper’s Row, will help passengers move through the station more quickly and ease rush-hour congestion in the most crowded parts of the station. It is a third entrance for the station, adding to the existing front entrance on Fenchurch Place, and the Tower Hill entrance.
This represents a major milestone in the joint station upgrade between Network Rail and National Express train operator c2c, which will also create a second staircase from the station’s mezzanine level to the Cooper’s Row and Tower Hill entrances.
Richard Schofield, route managing director, Network Rail, said: “With more than 46,000 people using the station at peak times every day, the new entrance will help to reduce congestion and make a positive difference to passengers.
“Once the project is complete, these improvements will create a better flow of traffic through the station, reducing commuter congestion at peak times to allow passengers to enter and exit the station with greater ease.”
Julian Drury, c2c Managing Director, said: “This upgrade will make Fenchurch Street less cramped and crowded, and we hope that passengers already noticed the difference this morning. We will continue to ensure the station operates smoothly with minimal disruption to passengers while the remaining work is done.”
Fenchurch Street is the busiest station on the c2c route, with over 230,000 passengers a week using the station at peak times.
The project is funded through Network Rail’s Discretionary Fund, aimed at providing congestion relief and increasing capacity.