All 25 railway stations managed by National Express train operator c2c have been given a Government award for having a safe and secure environment for passengers.
The Secure Stations accreditation is the national standard for passenger safety and security at railway stations, run by the Department for Transport. Each station is assessed by the British Transport Police against criteria including:
- How well it is designed
- How well it is managed
- The approach taken to tackling crime when it does happen
- Local passenger perception of security
In the past 18 months c2c has introduced several new security initiatives including a new 24/7 CCTV centre with access to over 1,100 cameras, and a dedicated British Transport Police team for the c2c route. Every c2c station also now has staff present from before the first train arrives in the morning until after the last service departs at night.
c2c Security Manager Iain Palmer said: “We take the safety and security of our passengers extremely seriously, and we’ve invested in more people and new technology to help keep our customers safe. We’re extremely proud to have been awarded Secure Stations accreditation for every station on the route.”
The new accreditation lasts for two years before the stations are re-assessed by the police.