Collected together, kept apart – that’s how the new recycling and waste collection service, which launches on Monday 4 August, is operating.

Serco will take over the waste collection contract in Havering, which will see a new fleet of lorries collecting household waste and recycling.

The new vehicles will have the back divided so orange sacks and black sacks can be collected at the same time, but kept apart and still be sorted separately at the waste management facility. In addition, because only one modern lorry will be used on each route, CO2 emissions will be reduced helping the environment and also keeping Council costs down.

The vehicles will also be safer for cyclists with illuminated warning signs on the rear of each vehicle showing cyclists when it is safe or not safe to undertake, and also an audible warning when vehicles are turning left.

Residents will continue to benefit from a weekly collection service. Collection days for homes have stayed the same but due to the change in the way the Council is collecting, times will change. To ensure rubbish and recycling is collected, residents are being advised to place their sacks on the boundary of their property by 7am. More details about the service can be found on the Council website.

Collection days for residents with garden waste will not change but it’s likely the collection times will, so residents should have their wheeled bin ready for collection at 7am.

There’s also a special compartment underneath the lorry so residents can now leave household batteries out for recycling alongside their normal waste.

The introduction of a new doorstep collections service for textiles and small electrical appliances will also be introduced within the next 18 months.

Councillor Robert Benham, Cabinet Member for Environment, said:

“Having just one modern vehicle doing both jobs cuts fuel and other costs, but there are also a whole host of other benefits to the new contract that allows residents to recycle more, and in a more convenient way.”

Mike Boult, Managing Director at Serco, said:

“We are delighted that Havering Council has selected Serco to deliver its waste and recycling services to local residents. Our track record in delivering these vital community services around the country and in particular in London, has helped us to understand and prioritise the needs of the local community.  We look forward to working together with the Council to deliver an outstanding service to the residents of Havering.”

The new contract will last for seven years with the option to extend for a further three years and is Serco’s fifth in London. It will see the company delivering waste collection services to more than one million residents across the capital every week.

To find out more, residents can come along to one of the following recycling road-shows:​

Friday 25 July, 10-3pm – Hornchurch Library

Thursday 31 July, 12-5pm – Tesco, Rainham

Friday 1 Aug. 10-3pm – Tesco, Gallows Corner

Tuesday 5 August 12-5pm – Tesco, Rainham

Thursday 7 August 10-3pm – (at – delete) The Mercury, Romford

Wednesday 13 August 12-5pm – Hornchurch Library

Wednesday 20 August, 10am to 3pm – (at –delete) The Mercury, Romford

Thursday 4 September, 10am to 3pm – (at – delete) The Mercury, Romford

Wednesday 17 September, 12pm to 5pm  – (at – delete) Hornchurch library

Friday 19 September, 10am to 3pm – (at – delete) The Mercury, Romford

Monday 29 September, 10-3pm – Tesco, Gallows Corner

More information: