Havering Council is working to ensure emergency plans are in place to keep vital frontline services running.

Some non-vital services will be subject to change. Stay updated via Facebook, Twitter, Living in Havering email newsletter, our website news feed and our service disruption page.

We will also be issuing this regular briefing note to media advising of the latest service changes.

New service changes

Culture and Sports

Havering Music School is suspended effective immediately. Meanwhile Fairkytes Arts Centre will not open beyond close of business today until further notice. The pre-school on the Fairkytes site will remain open tomorrow in line with government guidance on schools.

Havering Council’s arts and sports events and activities programmes are cancelled from now on and until further notice.


Havering fostering service is currently following Government advice to support the containment of the Coronavirus (Covid-19).

We are still going ahead with our scheduled information sessions but we are currently looking into innovative ways of how we can deliver these sessions online. Alternatively, if people are unable to join the online session but would still be interested in finding out about fostering, we are still available by email fostering@havering.gov.uk or by phone on 01708 434574.


Due to the impact of the Covid-19 outbreak, the Farnham Road office is now closed until further notice. If you require information on any of our housing services then please visit our website www.havering.gov.uk.

The Public Advice and Service Centre (PASC) remains open for members of the public to access a range of local services in one place. The PASC is located in the Liberty Shopping Centre, 20-26 The Liberty, Romford, RM1 3RL. Lifts and stairs to the PASC are located via the walkway between H & M and Next shops, opposite the public toilets.

Adopt London East

Adopt London is currently following Government advice to support the containment of the Coronavirus (Covid-19).

We have reluctantly cancelled forthcoming information sessions and are currently looking into innovative ways of how we can deliver these sessions online. We will reply to all enquiries about adoption though some aspects of our service may be subject to a slight delay.

Previously announced

Business rates and support
Details of government support for businesses including business rate support are on the GOV.UK website. Please take the time to look through it. Go to GOV.UK

Council meetings
The decision has been taken to suspend all meetings of Council, Cabinet and committees with immediate effect for a period of six weeks.

All mayoral engagements have been postponed until further notice.

A full review of all decisions that are due to be made has been undertaken and necessary day-to-day decisions will continue to be made under the Council’s scheme of delegation, whether by The Leader, Cabinet Member or officer.

Collier Row library, South Hornchurch library and Harold Wood library have closed until further notice due to staff shortages.

Rainham Library will close at 4pm on Thursdays.

Hornchurch Library will close at 5pm on Thursdays and Fridays.

We apologise for any inconvenience.

A fines amnesty has been introduced, which means there will be no charges for overdue materials for the time being.

The library webpages are also available, providing online access to audiobooks, eBooks, magazines and more.

Duty Planner service change
We intend to continue the duty planner service but with telephone appointments only.

All face to face appointments have been cancelled and current appointments will be re-booked.

Appointments can be booked for advice (for householders and small businesses) on 01708 433100 and will be available Monday, Wednesday and Fridays between 9.30am and 11.30am.

Visiting registrars buildings
Due to government recommendations for the COVID-19 Coronavirus, we will be reducing the amount of visitors attending appointments to our buildings until further notice.

Reduced copy certificate service
We are currently offering a reduced copy certificate service and are unable to guarantee the 24-hour fast track service. We are unable to offer a collection service at this time so please do not select that option if ordering online.

Garden and bulky waste
Due to staff shortages, Serco will not be collecting garden or bulky waste.

We are attempting to contact bulky waste customers and apologise for the inconvenience caused.

Schools in Havering and across the UK will close as part of the government’s response to curb the spread of Coronavirus (Covid-19).

From Friday (20 March 2020) schools will be closed until further notice but will remain open to children of key workers and vulnerable children.

Read our full statement on schools

In year admissions applications
Havering School Admissions Team have taken the decision to stop accepting In-Year applications.

We will continue to monitor the situation closely and as soon as it is possible to reopen the application process we will do so.

We would like to apologise for any inconvenience this may cause and trust that you understand why this decision has been taken.